Google Pixel 7 and 7 Pro Battery Swelling Issues: Causes and Repercussions

Worsening Battery Swelling Problem in Pixel 7 and 7 Pro Phones

Battery Swelling: Users of Google Pixel 7 and Pixel 7 Pro phones are increasingly facing battery swelling issues, a serious phenomenon that directly impacts device safety and performance. This problem, which has become prominent on Google support forums and platforms like Reddit, raises serious questions about the quality of these Pixel phones, especially after about two years of use.

Gas Accumulation: Battery swelling results from internal chemical reactions that lead to gas buildup, causing the side panels or screen to separate from the phone's body. This swelling poses a significant risk that could lead to battery explosion or fire, in addition to rapid battery drain and sudden phone malfunction even with a full charge. Common causes for this phenomenon include natural aging of lithium-ion batteries, high temperatures, overcharging, manufacturing defects, or physical damage to the battery [iFixit].

History of Google Pixel Phone Battery Issues

Google Pixel Precedent: Historically, this isn't the first time Google Pixel phones have faced battery-related issues. Google previously launched a comprehensive repair program for Pixel 7a phones that suffered from similar swelling problems, offering solutions such as free battery replacement, financial compensation, or discounts on new Google devices in specific regions. Furthermore, previous Pixel models, like the Pixel 6a, encountered challenges related to overheating, which in some cases led to device ignition.

Google's Response to the Swelling Problem

Conflicting Support: Google's support response to Pixel 7 and Pixel 7 Pro battery swelling issues shows a clear inconsistency. While some users were able to receive free repairs, device replacements, or even reimbursement for repair costs from authorized third-party service centers (upon providing invoices), others faced difficulty in obtaining comprehensive support. In some cases, screen damage resulting from battery swelling was considered outside the warranty, further complicating the issue.

Lack of Official Statement: Google has not yet issued a detailed official statement regarding the Google Pixel 7 and Pixel 7 Pro battery swelling issue. Instead, the company has provided a general statement explaining that lithium-ion batteries naturally degrade over time, due to limited charge cycles and gas accumulation from internal chemical reactions.

Tips and Guidance for Affected Users

Immediate Safety Measures: Users experiencing battery swelling issues in their Google Pixel phones are advised to immediately contact Google support, stop using the phone, and power it off immediately to avoid any potential risks such as explosion or fire [University of Reading]. It is crucial not to attempt to puncture a swollen battery or charge it [DNK Power].

Disposal and Prevention: Damaged devices and batteries must be disposed of responsibly and in accordance with local regulations. Lithium-ion batteries are permitted in carry-on luggage but are prohibited in checked baggage during air travel. To prevent battery swelling, it is recommended to use original chargers, avoid overcharging or deep discharge, not expose the phone to high temperatures, and protect it from physical damage [DNK Power].