SwitchBot S20 Review: Is This Robot Vacuum Worth Your Money?
Comprehensive Review of the SwitchBot S20: An Advanced Robotic Vacuum for Smart Mopping and Cleaning

Introduction: The SwitchBot S20 hybrid robotic vacuum offers a comprehensive and effective solution for floor cleaning, especially thanks to its superior mopping and wet cleaning capabilities. This innovative device features a unique mopping mechanism based on a self-cleaning rotating brush, ensuring a continuous flow of clean water and effectively removing dirt from various surfaces. Additionally, the SwitchBot S20 comes equipped with a comprehensive cleaning station that performs several essential tasks, including automatic dustbin emptying, dirty water draining, clean water tank refilling, and automatic drying of the mop brush, providing a convenient and independent cleaning experience.
Pros and Cons of the SwitchBot S20 Robotic Vacuum
Pros
- Excellent obstacle avoidance (AI)
- Powerful and effective mopping performance
- Comprehensive multi-functional cleaning station
- Acceptable vacuuming performance
Cons
- Higher than average noise
- Occasionally erratic navigation performance
- Cannot effectively vacuum with a wet brush
- Large size of the robot and station
Pros: The S20 robotic vacuum shows remarkable superiority in obstacle avoidance thanks to its advanced AI-based detection system. Its mopping performance is exceptionally effective and powerful, while the comprehensive cleaning station adds significant value to the user experience with its versatile functions. The vacuum cleaning performance is considered good and acceptable for most household uses.

Cons: However, there are some aspects to consider when thinking about purchasing the SwitchBot S20. The robotic vacuum produces higher-than-average noise in all cleaning modes, especially during automatic dustbin emptying and water tank refilling, according to reviews from The Ambient and Trusted Reviews. The vacuum also occasionally faces navigation difficulties, and its performance can be erratic in some situations. It is important to note that it cannot effectively vacuum when the mop brush is wet, requiring the separation of mopping and vacuuming functions for best results. The size of the robot and its station is relatively large compared to some other models, and the station cannot be placed in no-mop zones.
SwitchBot S20's Outstanding Performance and Smart Design
SwitchBot S20 Performance and Design
Performance: The SwitchBot S20 robot delivers exceptional mopping performance, making it outperform many other robot vacuums available on the market. The mopping mechanism relies on a rotating brush that applies up to 1 kg of pressure to effectively remove dirt from hard floors, ensuring a continuous flow of clean water. It also features a suction power of 10,000 Pascals (Pa), which is sufficient for most daily cleaning needs according to sources like Robo Selector and SwitchBot. The device also features a fixed side brush and a single rubber roller, offering RinseSync™ deep cleaning technology that scrubs floors 300 times per minute for superior cleanliness compared to manual mopping.

Design and Control: In terms of design, the SwitchBot S20 device is relatively large compared to some modern robot vacuums on the market. The robot's dimensions are 36.5 cm in diameter and 11.5 cm in height, while the comprehensive cleaning station measures 38 x 21.5 x 46 cm. The device is primarily controlled via its user-friendly companion app. This device is also compatible with the Matter protocol, allowing seamless control via smart home systems such as Google Assistant, Alexa, and Apple Home, as stated in reviews from Homekit News and Vacuum Wars. The robot vacuum's smart navigation relies on an advanced LiDAR SLAM system, enhanced with a sophisticated front-facing AI camera to accurately identify and avoid over 100 types of household obstacles, ensuring hassle-free navigation.
SwitchBot S20 User Experience and Potential Challenges
Setup and Modes
- Straightforward and quick setup
- Quick home scan and room mapping
- Multiple cleaning modes (vacuum/mop, vacuum only, sequence)
- 4 suction modes and 2 mopping modes
Potential Challenges
- Ineffective vacuuming with a wet brush
- Obstacle avoidance system may push some light objects
- Minor issues in the control app (room splitting, name length)
Setup and Modes: Setting up the SwitchBot S20 device was standard and straightforward, involving a quick home scan to define rooms. Users can choose from several cleaning modes: vacuuming and mopping together, vacuuming only, or a separate sequence of vacuuming then mopping. The device offers four suction modes to suit various levels of dirt (Quiet, Standard, Powerful, and Max), in addition to two mopping modes (Wet and Very Wet).

Test Results and Challenges: In suction tests on carpets, the device showed good performance in collecting coarse grains and a reasonable amount of tea leaves. However, its performance was ineffective on hard floors when the mop brush was wet, as it was observed to spread dirt instead of vacuuming it. Since the mop brush cannot be automatically removed or lifted, it is essential to ensure it is completely dry before using the vacuum function on hard floors to avoid this issue. The obstacle avoidance feature is a prominent strength of the SwitchBot S20, as the vacuum successfully avoided a charging cable and a shoe, and navigated intelligently around a coffee table. Nevertheless, it once pushed a tissue box across the room, indicating that the obstacle avoidance system, though advanced, may face challenges with some light objects. The device's companion app offers logical adjustment options, but it suffers from some minor issues, such as difficulty in room splitting and limitations on the character count allowed for room names.
Final Conclusion: Is the SwitchBot S20 the Optimal Choice for You?
Conclusion and Final Decision
If your top priority is exceptional mopping performance and you are willing to separate mopping from vacuuming tasks when needed, the SwitchBot S20 is an excellent high-value option.
Ideal for: Users seeking superior wet cleaning and appreciating the convenience of a comprehensive cleaning station.
Conclusion: If your top priority is exceptional mopping performance and you are willing to separate mopping from vacuuming tasks when needed, the SwitchBot S20 robotic vacuum represents an excellent high-value option. Especially with frequent discounts and offers that make it a good investment for the price paid, providing a comprehensive and effective floor cleaning experience in your home.
