ChatGPT in Business: Personalized Responses or a Data Privacy Threat?
OpenAI Connects Sensitive Company Information to ChatGPT, Granting the Tool Access to Business Data and Internal Applications.
This initiative aims to provide more customized solutions and responses for companies and institutions.
Enhancing ChatGPT's Integration with Company Data and Knowledge

OpenAI seeks to integrate vital "company knowledge" within the ChatGPT platform, aiming to serve users in the business, institutional, and educational sectors.
This deep integration will enable ChatGPT to seamlessly connect with popular third-party tools such as Slack, SharePoint, Google Drive, and GitHub.
This connection will allow ChatGPT to provide highly customized answers and analyses that precisely meet business needs.
This "corporate knowledge" relies on advanced inference capabilities inspired by GPT-5, enabling it to compare and analyze information from a wide range of sources, while highlighting these sources to enhance transparency and trust.
Users will be able to easily activate this feature via a dedicated button within the message composer interface.
Key Benefits of Integrating Corporate Knowledge into ChatGPT

The integration of company knowledge is expected to significantly contribute to overcoming traditional organizational barriers, allowing employees access to and the ability to connect diverse datasets and information across the entire enterprise, thereby generating more comprehensive and accurate insights and results.
This tool is primarily designed to support vital tasks such as comprehensive reporting, strategic planning processes, in-depth research, and facilitating new customer onboarding, thereby reducing reliance on time-consuming and labor-intensive manual processes.
OpenAI affirmed its steadfast commitment to privacy, noting that the tool adheres to applicable privacy permissions and that OpenAI does not use user data to train its models by default.
Furthermore, all standard security, compliance, and control systems remain in effect, in line with each organization's internal policies.
Current Limitations and Future Aspirations for Enterprise ChatGPT Integration

When third-party applications are linked, ChatGPT may still refer to these applications for specific knowledge snippets.
However, to invoke "company knowledge" and provide more in-depth and detailed reports, users will need to manually activate the dedicated button.
The company explained that activating this feature disables ChatGPT's internet access, requiring it to rely entirely on internal company sources.
As a result, web search or the ability to generate graphics and images will not be available in this mode.
However, OpenAI stated that "users can temporarily turn off this feature and continue working within the same conversation to utilize ChatGPT's other capabilities, while maintaining the current conversation context."
These two experiences are expected to see a higher level of compatibility and seamless integration in the coming months, enhancing the tool's flexibility and effectiveness.